ordering page imageHours

Weekdays 9 AM – 6 PM
Saturdays 9 AM – 3 PM
Closed Sundays and some Holidays.
Evenings by appointment if possible.  Please call first to see if appointments are an option!


5424 William Flynn Highway (Rt. 8)
Gibsonia, PA   15044

Ordering Information

At Etched in Glass, we use a personal approach to every order.  Come and visit our store, walk around the showroom of over 1200 different items and choose the best for your occasion.  We’re always here to help with any questions or suggestions.  We sit down with each customer and custom design the etching with you so you always get the perfect design for every occasion.  Don’t worry if you’re short on ideas, we’ll help you choose the appropriate sayings, graphics and typestyles.  Most orders take one week to complete, large quantities may require extra time.  We ship emailed orders one week after payment is made.

If you are unable to make it to the store, we’re happy to answer questions and take your order via phone, or email info@etchedinglass.com (preferred).  For easy ordering, please email us the following information:

  • Name
  • Phone Number
  • Shipping Address (if applicable)
  • Item or Items you are interested in
  • What you’d like etched on the items, include any attachments (photos, logos, etc.)

We will then email some designs and proofs for you to take a look and guarantee accuracy.  You can mail or email photographs and signatures in as well. Do not fax signatures, they’ll be too blurry.

Since everything we do is personal, it would be very difficult to have a fill-in order form online. But we’re always here to help over the phone or email. We prefer order details be provided via email to ensure accuracy.

We ship via UPS guaranteed, a minimum charge of $14.00. Packing for shipping is available for $3.00 if you’d like to ship it yourself.

  Corporate Orders and Invoicing

We have an amazing selection of items for corporate gifts, retirements, and employee recognition.  Invoicing is available to any company or organization after the order is complete upon request.  Tax exempt organizations must complete a PA sales tax certificate (that is NOT the same as being federally tax exempt) for us to retain on file.  Federal tax exemption does not automatically carry over to PA Sales Tax.

Payment Options

We prefer a half-down payment upon ordering for pick-up orders (unless invoicing.)  We accept Visa, Mastercard, Discover, American Express, cash, checks and now PayPal.  Full payment is required for emailed orders before we begin to etch. There  is a $15 minimum for credit card transactions.

Volume Discounts

Must be 10 or more of same item, but etching can be different on each.

Quantity 10-35 pieces 35-74 pieces 75+ pieces

5% off

10% off

15% off

Rush Service

Normal turnaround is 5-7 days for 50 or fewer items provided they are in stock.  We will charge a rush fee for short turnaround or may not be able to provide rush service, please call for details.


3 days

2 days

Next Day

Same Day

Rush Fee  10% of Total 25% of Total 50% of Total 100% of Total